![]() ![]() Seagate serial numbers are alphanumeric and eight characters long. Seagate model numbers begin with the letters "ST". This screen also displays information about the drives such as the Model Number and Serial Number. ![]() Select the drive you would like to test by making a check mark in the box next to the drive information. Be sure to connect the AC adapter to ensure adequate power during the tests.Īfter SeaTools loads, the screen will list the different storage devices in your system. These tests are disk-intensive and will draw more current than a typical usage profile. Plug in your laptop computer - Laptop systems should not run the long tests using just battery power.The setting " Turn off hard disks" should be set to " Never" while running any SeaTools for Windows test.Click on the Start or Windows icon button in the bottom left corner of your Windows desktop.The drive is working on its own at these times and the system may decide it should go into Standby or Hibernate modes. A complete drive scan may take a few hours to complete. Keep the computer fully powered on - Power management controls may need to be suspended while doing very long tests.Most desktop and notebook systems have one SATA or PATA internal drive. Internal drives are identified as PATA (Parallel ATA or IDE), SATA (Serial ATA), SCSI, or SAS (Serial-Attached SCSI). SeaTools' Drive Identification - External drives that connect to the system through USB, 1394 Firewire, or eSATA do not have the same background activity as the internal drive.This is harmless to the drive and a routine condition of use however, it causes the SeaTools tests to take much longer time to complete. This is harmless to the drive and a routine condition of use however, it causes the SeaTools tests to take much longer time to complete. When that happens, SeaTools will temporarily suspend its current progress while the drive is busy. Otherwise, Windows will continue to give the disk drive commands to access data for the needs of the other applications. The main reason for this is to keep the drive focused on SeaTools as much as possible. Isolate SeaTools - close all other applications before running a hard disk diagnostic.If you have a SeaTools for Windows icon on your desktop, simply launch the program from here. Note: Seagate Technology is not responsible for lost user data.Launch SeaTools by following these steps once it is installed: Usually, this action will assist the disc drive firmware in managing the problem by retiring the problem LBA and activating a spare in its place. If you give permission to overwrite a bad sector SeaTools will attempt to write a pattern of zeros to that sector. Similarly, when a disc drive writes data and encounters a problem, the drive firmware retires the problem sector and activates a replacement before giving successful write status. In this situation the actual data bytes in the sector are preserved and transferred to the new spare during a sector reallocation. Usually, sectors become difficult to read long before they become impossible to read. If you have decided that the file or folder is replaceable, already backed up or just not important to you, then you can tell SeaTools to attempt to overwrite the sector.īy design, modern disc drives maintain spare sectors for reallocation purposes. In this case, select NO to exit without trying to reallocate blank replacement sectors on the drive. While the sector is currently unreadable, if the file or folder is important to you then you may need professional recovery services to possibly reclaim the data. You should carefully consider the importance of your data. When a bad sector happens to align with a folder or directory listing structure, then the links to files and sub-folders it manages may be broken. If a sector is in use, then that file is incomplete or corrupt. ![]() When SeaTools discovers a bad sector through reading, at the end of the scan it displays a list of the bad sectors. *** NOTE **** The following information applies only to Seagate Technology, Samsung or Maxtor brand disk drives: If a file or folder uses this sector, then the file is already incomplete or corrupt because the bytes are not readable. New bad sectors, sometimes called grown defects, are often caused by some kind of physical damage. IMPORTANT: Please read and carefully consider all of the following information about your "Bad Sector Found" options.Ī bad sector is a small area on the disc drive that is reporting errors and cannot be accessed properly. ![]()
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